Analysis Of Increasing Student Service Satisfaction Using K-Means Clustering Algorithm and Gaussian Mixture Models (GMM)
DOI:
https://doi.org/10.61306/ijecom.v3i1.62Keywords:
Student, Service, K-Means Clustering, Gaussian Mixture ModelAbstract
This research analyzes the comparison between two cluster analysis algorithms, namely K-Means Clustering and Gaussian Mixture Model (GMM), to gain a deeper understanding of data structure and model suitability. The results of the analysis show that the silhouette score value from using the K-Means algorithm is 0.44528, indicating relatively good cluster grouping, while the use of the Gaussian Mixture Model produces a silhouette score value of -0.500119, indicating a mismatch between the data points in the cluster and the probability overlap between clusters. Therefore, the conclusion states that based on the silhouette score value, using the K-Means Clustering algorithm is better because it produces better and more cohesive cluster grouping. The results of this analysis are that campuses can use this information to understand student needs more effectively and take appropriate corrective steps.
References
Ahmad, I. A., Al-Nayar, M. M. J., & Mahmood, A. M. (2023). A comparative study of Gaussian mixture algorithm and K-means algorithm for efficient energy clustering in MWSN. Bulletin of Electrical Engineering and Informatics, 12(6), 3727–3735.
Ajimotokan, H. A. (n.d.). Research Techniques Qualitative, Quantitative and Mixed Methods Approaches for Engineers.
Banachewicz, K., & Massaron, L. (n.d.). The Kaggle book : data analysis and machine learning for competitive data science.
Bahri, S. (2018). Metodologi Penelitian Bisnis Lengkap dengan Teknik Pengolahan Data SPSS. Yogyakarta : CV ANDI OFFSET.
Borishade, T. T., Ogunnaike, O. O., Salau, O., Motilewa, B. D., & Dirisu, J. I. (2021). Assessing the relationship among service quality, student satisfaction and loyalty: the NIGERIAN higher education experience. In Heliyon (Vol. 7, Issue 7). Elsevier Ltd.
Burk, S., & Miner, G. D. (n.d.). It’s All Analytics!: The Foundations of AI, Big Data, and Data Science Landscape for Professionals in Healthcare, Business, and Government.
Chhabra, A., Masalkovaite, K., & Mohapatra, P. (2021). An Overview of Fairness in Clustering. IEEE Access, 9, 130698–130720.
Clustering Harga Rumah: Perbandingan Model K-Means dan Gaussian Mixture Model. (n.d.).
Parlambang, B., & Fauziah. (2020). IMPLEMENTASI ALGORITMA K-MEANS DALAM PROSES PENILAIAN KUESIONER KEPADA DOSEN GUNA MENDUKUNG KEPUASAN MAHASISWA TERHADAP DOSEN. Jurnal Ilmiah Teknologi Dan Rekayasa, 25(2), 161–173.
Rohman, A., & Rochcham, ; Muhammad. (2020). Implementasi Algoritma K-Means Untuk Clustering Kepuasan Mahasiswa Terhadap Pelayanan Akademik (Implementation of the K-Means Algorithm for Clustering Student Satisfaction on Academic Services) (Vol. 6, Issue 2).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 International Journal Of Computer Sciences and Mathematics Engineering
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
COPYRIGHT
Copyright of any article in the International Journal of Computer Sciences and Mathematics Engineering is held by the author under a Creative Commons Attribution-ShareAlike 4.0 International License.
- The author acknowledges that the International Journal Of Computer Sciences and Mathematics Engineering has the right to be the first to publish under a Creative Commons Attribution-ShareAlike 4.0 International License – CC BY-SA.
- Authors can submit articles separately, arrange for non-exclusive distribution of manuscripts that have been published in this journal into other versions (eg sent to the author's institutional respository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the International Journal of Computer Sciences and Mathematics Engineering.
LICENCE
The International Journal Of Computer Sciences and Mathematics Engineering is published under the terms of the Creative Commons Attribution-ShareAlike 4.0 International License. This license permits anyone to copy and redistribute this material in any form or format, compose, modify, and make derivatives of this material for any purpose, including commercial purposes, as long as they give credit to the Author for the original work.