Development of Web-Based Monitoring and Reporting Applications for Infrastructure and Network Disruptions at PT Pelindo Multi Terminal

Abstract

PT Pelindo Multi Terminal (abbreviated as SPMT) is a subholding of PT Pelabuhan Indonesia (Persero), a state-owned company that manages port business entities in the field of multipurpose terminal operations in Indonesia. Infrastructure and network disruptions can disrupt SPMT operations so they must be handled quickly and recorded. Data processing for infrastructure and network disruption reports at SPMT Belawan still uses an online spreadsheet application from Google, resulting in slow handling of disruptions and inaccurate recapitulation of data for handling network infrastructure disruptions. The aim of this research is to develop a web-based computer application using the Rapid Application Development method to process data on infrastructure and network disturbances at SMPT Belawan. The results of the research are that the application has been running well and makes it easy for employees to make network disturbance reports with an application display that is easy to understand, use and informative.